Product
SDK, tags, P&L, billing, Starter cap, Pro overage. No credit card needed on Starter. Include workspace email, tenant id, and the time of the request.
Support
We read these inboxes on weekdays, America/New_York.
CostSlice is operated by Media Yard LLC. It is a pass-through OpenAI proxy and customer P&L. Email is how you reach us. There is no chat widget and no phone line.
Everything else
Privacy, a signed DPA, security questions, press, and anything that is not a ticket. Same humans. Different pile.
What we will not see
We cannot look up a prompt or a completion. We never stored them. We can look up usage metadata for the retention window on your plan.
Transactional mail
Magic links come from CostSlice <noreply@costslice.com>. That address does not receive replies. Write support@costslice.com instead.
Before you write
- Change base_url to https://api.costslice.com/v1 and send x-cs-key.
- Forgotten tags still complete. Check untagged on the P&L.
- Starter is a hard cap. No credit card needed on Starter. It will not overage.